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Dealing with Bounced/Dishonoured Cheques

To process a bounced or dishonoured cheque, do the following:

  1. Click the Accounts Receivable tab.

  2. Search for the receipt in Enquiries and double-click to open it.

  3. Click the Options tab.

  4. Enter the date the dishonour occurred at If reversing this entry, use the date.

  5. Click Reverse.

    The receipt will be reversed and the receipt reversal entry will be shown.

    Make a note of the Bank Account and the Form of Payment.

  6. Click Close to close the receipt screen.

  7. Click Close to close the Enquiries screen.

  8. Click Banking, then Current Banking.

  9. Choose the appropriate Bank Account and Banking Type.

  10. Select the receipt reversal by clicking on the check box next to it in the Deposit Now column:

  11. Change the Deposit Date to the date the dishonour occurred.

  12. Commit the deposit with F11 or by clicking Commit.

  13. Click Close to close the deposit screen.

  14. Click Close to close the banking options.

If the dishonour has incurred a fee from your bank, this is most easily entered using Accounts Payable, Express Purchase/Payment.

If your policy is to on-charge the fee to the customer, create a new invoice for the charge. (NB it is less confusing to the customer if you do not reissue the entire invoice.)

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