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Adding Hotmail/Outlook/Live.com Mailbox to Mac OS X El Capitan

The Mail app in OS X 10.11 (El Capitan) does not correctly process the Autodiscover details for mailboxes on Hotmail/Outlook/Live.com and related services.

OS X 10.10 and earlier simply add the mailbox when the email address and password is entered, which is the expected behaviour.

To work around this:

  1. In Mail, add an account and choose Exchange.

  2. Enter an email address with an invalid domain and password and click Continue.

  3. This operation will fail, and provide the opportunity to fill in the details correctly:

    Email Address<Email>
    User Name<Email>
    Password<Password>
    Internal URLoutlook.office365.com
    External URLoutlook.office365.com

  4. Click Continue and the account should be added.

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