Windows 8.1 — Error 0x80240031 Upgrading from Windows 8
When attempting to upgrade from Windows 8.0 to Windows 8.1 using the Store, the process downloads the files but then fails to install, with “This application wasn't installed - view details” and shows error code 0x80240031.
One way to work around this error is to upgrade to Windows 8.1 using install media.
- Use the Windows 8.1 Media Creation Tool to download and create media to a USB drive.
- Run Setup.exe from the USB drive.
This process upgrades Windows 8 to 8.1 and retains your settings and product key validation.