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FileMaker Server: Error 10007 / Error 1003

After a power failure, FileMaker Server 17 was unavailable. The FileMaker Server service did not start automatically. When attempting to start the service, Windows reported “Windows could not start the FileMaker Server service on Local Computer. Error 1003: Cannot complete this function.

When attempting to use fmsadmin restart adminserver or fmsadmin restart server, the error is “Error: 10007 (Requested object does not exist)”.

This was caused by dbs_config.xml under C:\Program Files\FileMaker\FileMaker Server\Data\Preferences being corrupt or containing invalid values. We restored a copy from a few hours previously using Shadow Copies. Then the Filemaker Server service started.

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