Cadzow Knowledgebase

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Your application freezes when printing to a printer that is set to “Use Printer Offline”

The subject behavior will occur if the printer is also set to Print Directly to Printer.

When both options are selected, the operating system cannot spool the job for later processing. The application continues to try to print until the printer is removed from the Use Printer Offline state.

To prevent this problem:

  1. Open the printer Properties.

  2. Select the ADVANCED tab.

  3. Select the Spool print documents so program finishes printing faster radial button.

  4. Press Apply and OK.


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