Cadzow Knowledgebase

Normal view

Life of a job

A simple job follows the stages:

Log => Accept => Assign => Resolve => Close

(with some time entries attached along the way)

A more complex job may also have some stages repeated or have another stages such as:

Reject, Unassign, On Hold, Un-resolve, Re-open

At each stage the details can be emailed to any person involved (ie. The originator, the person resolving it, closing it, interested third parties etc).
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