Configuring Outlook to Save Sent Messages In Correct Mailbox

By default, Microsoft Outlook when configured with multiple Exchange Server mailboxes, will save a message initiated in reply to a message in one of those mailboxes into the Sent Items folder of the default mailbox. Also, messages deleted from a mailbox will be moved into the default mailbox.

To configure Outlook to save the reply in the Sent Items folder of the mailbox the original message is in, or move a deleted message into the original mailbox's Deleted Items folder, open a command prompt and enter the following commands (or pick the single command which suits your version of Outlook):

reg add HKCU\Software\Microsoft\Office\15.0\Outlook\Preferences /v DelegateSentItemsStyle /d 1 /t REG_DWORD /f

reg add HKCU\Software\Microsoft\Office\14.0\Outlook\Preferences /v DelegateSentItemsStyle /d 1 /t REG_DWORD /f

reg add HKCU\Software\Microsoft\Office\12.0\Outlook\Preferences /v DelegateSentItemsStyle /d 1 /t REG_DWORD /f

reg add HKCU\Software\Microsoft\Office\11.0\Outlook\Preferences /v DelegateSentItemsStyle /d 1 /t REG_DWORD /f

reg add HKCU\Software\Microsoft\Office\15.0\Outlook\Options\General /v DelegateWastebasketStyle /d 4 /t REG_DWORD /f

reg add HKCU\Software\Microsoft\Office\14.0\Outlook\Options\General /v DelegateWastebasketStyle /d 4 /t REG_DWORD /f

reg add HKCU\Software\Microsoft\Office\12.0\Outlook\Options\General /v DelegateWastebasketStyle /d 4 /t REG_DWORD /f

reg add HKCU\Software\Microsoft\Office\11.0\Outlook\Options\General /v DelegateWastebasketStyle /d 4 /t REG_DWORD /f

reg add HKCU\Software\Microsoft\Office\10.0\Outlook\Options\General /v DelegateWastebasketStyle /d 4 /t REG_DWORD /f

reg add HKCU\Software\Microsoft\Office\9.0\Outlook\Options\General /v DelegateWastebasketStyle /d 4 /t REG_DWORD /f

See Also

• When you send an e-mail message from a shared mailbox in Outlook 2007, the sent message is not saved in the Sent Items folder of the shared mailbox

• Items that are deleted from a shared mailbox go to the wrong folder in Outlook